Frequently Asked Questions
When is the session?
Book yourself in using our 24 hour, self-service booking system.
Where is the session?
Our outdoor activities do not occur at our office address, we support local venues within a radius of Chelmsford. Your venue address will be given in your confirmation email once a successful booking has been made.
There always be parking available.
Will I shoot a real longbow?
Absolutely! Our bows are all made in house by our talented Bowyers to ensure an authentic shooting experience.
I feel strong but am I longbow strong?
It’s true the Medieval bows were famously strong and tough to pull but we won’t start you on a war-bow… however we do have them available should you rise to the challenge!
What do I need to wear?
Medieval costume is encouraged but you should be prepared to be outdoors all day therefore please dress appropriately.
We shoot mostly on a natural grass surface so you’ll need to bring waterproof shoes/boots depending on the time of year.
For our workshop and forge environments we encourage you to get dirty and dusty, so appropriate clothes for working with tools and glues is essential.
What if it rains?
Fear not! We shoot in all weathers and we’re outdoors the whole day, so please dress appropriately for the weather.
If we do need to cancel because weather conditions are dangerous (exceptionally high winds or ice and snow) we’ll try to give you as much notice as possible, and you can rebook onto any available alternative day.
Are there refreshments?
For outdoor activities there is shop on site where you can buy soft drinks and sweets.
Please bring extra water on hot days and any refreshments you may require.
Please bring a packed lunch and refreshments for workshop courses.
When can I book my day?
We add new dates on a regular basis. Weekends fill up very quickly so we add additional weekdays according to demand. Check back regularly as we do get cancellations, and we add new dates at least once a month.
I have a voucher, but it expires before the next available date, what do I do?
Fear not, the expiry date doesn’t necessarily mean you can’t attend a later session. Check your terms and conditions on your voucher as you can often be extended for a small fee.
As long as you book in the timescales described on your voucher you should be fine. If in doubt, contact firstname.lastname@example.org or your voucher supplier.
My voucher is for 2 and I’ve booked the first person, but now the date has disappeared!
If you’ve got your first person booked on and you can’t book the second, just email email@example.com with the name of the second person
I’ve booked my date, but I now can’t make it! What do I do?
Please see our cancellation and rebooking policy
My voucher has expired! What do I do?